SPSN also produced 78 live training episodes and 38 internal How To videos, all aimed at helping you resolve support issues quickly and effectively will be even busier. These shows provided indepth knowledge about Samsung products with LIVE customer feedback and support. 1 April 2011 Samsung Electronics America Your source for service information Inside this issue: SPSN and SPSTV Growing Your Way! Important: Service Bulletin ASC How to Update Your Camera/Camcorder Using Intelli-studio 3.0 How to Submit Tickets to Tech Support for Review Efficiently The UNXXC9000 Power Up Sequence SPSN and SPSTV Growing Your Way! Karen Tillery Service Marketing, Senior Staff SPSN, the Samsung Product Support Network, is happy to be a growing part of the Samsung CSD team! Last year, SPSN created 345 instructional How To videos for consumers and 104 weekly Live Shows for SPSTV.
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